Due to the Coronavirus (COVID-19) outbreak, forthcoming performances will not go ahead until further notice and the venue has closed.
Whilst the physical doors may be shut, the team behind the theatre are still very much hard at work dealing with customer queries and making sure you can enjoy the Hippodrome at home.
Read on to see how the theatre is dealing with cancellations/postponements and how the Hipp may gone offstage temporarily, but we're still very much online and there's plenty to get involved with...
Cancellations and postponements
We have begun to contact customers on a rolling show-by-show basis as it becomes clear which events will have to be cancelled or rescheduled.
Please wait for us to contact you and we thank you for your patience during this unprecedented time.
As you will have heard in the media, the impact on the entertainment industry could be very damaging. Darlington Hippodrome is a vital part of the theatre infrastructure and the local community and we ask you to consider whether you are able to donate all or a portion of the cost of your booking back to support the theatre, the industry and the local economy. We recognise that this is a time of uncertainty which will affect everybody differently, but if you are in a position to help us remain a vital part of the community, we would be enormously grateful.
Your options:
- Gift the cost of your ticket to support Darlington Hippodrome and the theatre industry.
- Donate part of the cost of your ticket and either use the remaining amount towards tickets for future performances (account credit), or claim a partial refund.
- Put the cost of your ticket back onto your Darlington Hippodrome account to use for a future performance at this venue (account credit).
- Claim a full refund to your original payment method
- Move your tickets to a new date if the show has been rescheduled.
You do not need to do anything relating to your booking at this time. As you will appreciate, our staff are experiencing unprecedented volumes of calls and emails and we would be grateful if you would wait for us to contact you.
Thank you, once again, for your understanding. Whatever your response when we contact you, we remain grateful and send all our best wishes.
Hippodrome at Home
We might be offstage but we're not offline! There's plenty going on digitally which you can get involved with each week.
Get quizzical with our twice weekly online quizzes. Our Quizmaster Julian takes you through your paces with a family quiz every Wednesday at 2pm and a general pub-quiz style every Friday evening at 7.30pm. Choose teams within the same household to play against or just play for fun. Both streamed using Facebook Live from our Facebook page.
If you'd rather get physical than quizzical, the Hippodrome, in association with the D Project, is running three free interactive online dance classes each week until week commencing 13th April. This is prior to the beginning of the summer term when we plan to move the venue’s regular programme of Youth Theatre and Youth Dance classes online. Click here to discover more information about how to join in.
Your legs aren't the only muscle that needs a work out, the brain needs to keep active also. Our Heritage Learning Resources are perfect for all those who find themselves with some eager pupils at home. Colourful powerpoint slides, printable PDFs and extensive resource folders dealing with 4 exciting schemes of work. Find out more here.
Plus much more! Follow us on social media as we add new events and features every week.
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