Cookies

What is a cookie?


When you use our website, a text file called a 'cookie' is placed in a directory on your computer. This file is passed through to our web server.

Cookies allow websites to remember your preferences. For example, if you have specified that you would like the website to appear in high contrast.

Cookies can be sessional (they only last for the time you are on the website) or persistent (they last for a certain length of time).

The cookies that we use cannot harm your computer in any way or give away any of your personal information.

EU ePrivacy directive


On 26 May 2011, the European Union brought in new laws which state websites must get "explicit consent" from web users where cookies are used. Websites must also tell users about cookies and what they are going to use the information for.

Session only cookies are exempt from the regulations as they are needed for a website to work properly and they do not collect or store information permanently.

More information about the directive [external link]

Cookies we use


Here is a list of the cookies we use, on this website and the third-party systems we use (for example, Facebook and Google).

Name Description Duration Session/ Persistent
__RequestVerificationToken This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. Until the browser is closed Session
cookie_consent_level This cookie is used for our cookie notice so that we know which cookies you have allowed 2 months Persistent
cookie_consent_user_accepted This cookie is used for our cookie notice so that we know you have clicked on it and to not ask you again. 2 months Persistent
_ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. 2 years Persistent
_gid This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. 24 hours Persistent
_gat This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes. 10 minutes Persistent
_cfduid This cookie is used by Cloudflare to identify real users and bots. More information can be found on the Cloudflare website [external link]. 30 minutes Session
test_cookie This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies. 15 mins  
_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 3 months  
__cf_bm This cookie is used by Cloudflare to identify real users and bots. More information can be found on the Cloudflare website [external link]. 30 minutes Session
_gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services 3 months  
CONSENT  This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.    
dpr Used by Facebook for performances purposes including to deliver an optimal experience for your device’s screen. 7 days  
wd Used by Facebook for performances purposes including to deliver an optimal experience for your device’s screen. 7 days  
usida Used by Facebook to aid their marketing functionality Session Session
spin Used by Facebook to aid their marketing functionality 1 year  
fr Used by Facebook to aid their marketing functionality 3 months  
presence Used by Facebook to contain the user’s chat state. 1 month  
sb Used by Facebook to store browser details 2 years  
locale Used by Facebook to store the display locale of the last logged in user. 1 week  
datr Used by Facebook for security and fraud prevention. 2 years  
dv Used by Google to measure visitors’ actions after they click through from an advert and to store user preferences.  1 day  
OGPC Used by Google to store user preferences and information when viewing pages with Google Maps on. 1 year  
IDE This cookie is set by DoubleClick (which is owned by Google) to aid Google's real time bidding advertising exchange. 1 year  
c_user Used by Facebook and contains the user ID of the currently logged in user. 1 year  
NID Used by Google to store user preferences. 6 months  
xs Used by Facebook store a unique session ID 1 year  
1P_JAR Used by Google to retrieve information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. 1 month  

Spektrix Cookies
Cookie Name Description Expiration Time Category
CookieDetection Used to identify whether cookies can be set. Deleted when the user ends their browser session. Session
ReturningCustomerCookie Used to recognise return users. Persists until the customer clears their cookies. Persistent
SessionID Used to distinguish users. Deleted when the user ends their browser session. Session
ASPXAUTH Used to authenticate a logged in customer 10 Minutes from the time first set  
SpektrixClientName Used to distinguish Spektrix client systems. 1 year  
QueueNumber Used to record the user's place when queuing for tickets Deleted when the user ends their browser session. Session
Google Analytics Spektrix iframes include Google Analytics cookies. More information can be found at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage [External Link] Variable  

How to manage cookies


How to manage cookies in Internet Explorer [external link]
How to manage cookies in Firefox [external link]
How to manage cookies in Chrome [external ink]
How to manage cookies in Safari [external link]

There are add-ons and extensions available to download in certain browsers that allow you to view the web with a greater degree of privacy.

Bear in mind that blocking certain cookies may limit the functionality of your browser.